✔ Worldwide shipping available
✔ Secure international transaction
✔ No international warranty (support available upon request)
We aim to respond within 24 hours (excluding Thursdays).
All watches offered by BIG MOON are carefully inspected by our professional watchmakers and guaranteed to be 100% authentic.
Before the purchase is finalized, we will contact you directly by email with detailed information regarding the condition of the watch. We kindly ask that you review our message carefully before proceeding with the purchase.
Every watch is professionally inspected by BIG MOON and is confirmed to be 100% authentic at the time of sale.
If an unexpected issue is found shortly after delivery, we will carefully review the situation on a case-by-case basis and work with the buyer to reach a fair and reasonable solution, in line with international second-hand watch trade practices.
For customers outside Japan, if the watch needs to be returned to Japan for inspection or support, all return shipping costs, customs duties, and any applicable taxes will be the responsibility of the buyer.